The mere mention of internal control often conjures images of red tape and bureaucracy preventing people from getting things done. And understandably so, the word control is right there in the name, and generally people don’t like things that try to influence or direct their behavior. Unfortunately, internal control has gotten a bad rap as a necessary evil that disrupts...
The Airline Simulation Shortly after college I found myself in a rapidly growing service organization on the fast track to management. Being in the professional world was a phenomenal new experience, so I was eager to soak up as much knowledge and experience as I possibly could. After a year or so, I had all the confidence in the world and...
2016 has the potential to be an epic year. Regardless of what happened in 2015 (or before), YOU have the power to set yourself up for success in the new year. Here are a few steps that will get you on your way to your best year ever. Define Your Goals Figure out exactly what you want to achieve in 2016. When...
What makes people passionate? In the age of knowledge work, employees crave the feeling that comes from knowing that the work they are doing is making a contribution towards the company’s success. Let’s face it, most people don’t want just a paycheck. They want to be a part of something bigger than themselves. This is the essence of employee engagement. Engaged...
Strategy execution is one of the key ingredients in the secret sauce of successful companies. But more often than not, companies don’t effectively translate their strategy into action. In many cases, leaders state a vision and then either put it on a shelf or just assume that everyone knows what to do to get there. But in order to make...
Peter Drucker famously quipped that “Culture eats strategy for breakfast”. But maybe culture and strategy should just be friends and eat breakfast together. Culture All companies have an organizational culture, whether they focus on it or not. Culture is all about the attitude of the company, it’s beliefs and values. It influences how people behave. Companies like Google and Zappos have very...